-
-
Making patient bills more user-friendly -- not to mention ensuring that they are actually accurate -- continues to be a focus in the health care industry.
-
-
The traumatic events of Sept. 11, 2001, now seared into the national consciousness, were particularly up close and personal for Michael Friedberg, FACHE, CHAM, who was on his way to work at Jersey City Medical Center, across the river from the World Trade Center, when the hijacked planes hit the towers.
-
As Northern Hospital of Surry County moved from one manual solution for tracking registration errors to another, Terry Hancock, manager of patient access and customer service, says ...
-
When Cassandra Pundt, RN, CEN, decided to "ratchet down" from her demanding job as emergency department nursing manager at St. Mary's Hospital in Tucson, AZ, she created a position for herself that made use of her nursing skills and filled a void in the ED operation.
-
In early 2008, Massachusetts hospitals will adopt a uniform policy not to charge patients or insurers for certain rare but serious adverse events, the Massachusetts Hospital Association announced recently.
-
A prospective monitoring program is not for the faint-hearted, but it can result in better education for clinical research staff and prevent many research problems from occurring, according to experts who've created such a program.
-
It's a question all sponsors and clinical research sites ponder: Why do some studies and some sites finish significantly faster than others?
-
Clear communication and a good understanding of expectations and goals are necessary elements of the relationship between clinical trial professionals and clinical research monitors.
